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Front-End Process Audit

💲 Price: $1,800 (one-time)
Overview
The front end of the revenue cycle is where denials start – and where they can be stopped. Thrive’s Front-End Process Audit helps you identify breakdowns in registration, insurance verification, authorizations, and documentation collection that result in preventable claim rejections, delays, or lost revenue.
What’s Included
- End-to-end review of your intake and scheduling workflows
- Assessment of eligibility verification, authorization, and coverage mapping
- Analysis of documentation and patient data capture accuracy
- Identification of common errors that lead to denials or payment holds
- Summary of quick wins and structural process improvements
How It Works
- After checkout, we schedule a discovery call and provide a secure intake form.
- You share screenshots, workflows, scripts, and logs from your front-desk/PM system.
- Thrive conducts a systems and workflow review, pinpointing weak links in data capture and pre-claim readiness.
- We deliver a concise, actionable audit report with training recommendations, SOP gaps, and denial risk alerts.
ROI & Benefits
- Reduce front-end errors that lead to costly downstream denials
- Train staff on clean intake procedures that accelerate payments
- Improve clean claim rates and shorten days-in-AR
- Save staff time and reduce rework from incomplete or incorrect data
Timeline & Delivery
- Turnaround: 7–12 business days
- Delivery: PDF report + optional 30-min call
- Staff coaching available as add-on
Compliance Note
This audit helps ensure your front-end procedures align with payer requirements and HIPAA data intake rules. All reviews are conducted securely and under BAA terms.