Your cart is currently empty!
Latest posts
-
📚 Training Fatigue: Why Annual Compliance Training Isn’t Enough
The Problem with the Once-a-Year Approach Let’s face it: most annual compliance training is forgettable.Employees click through generic modules, pass a quiz, and move on—only to forget 80% of what they learned within a few weeks. In high-risk environments like billing, coding, patient access, and clinical documentation, this leads to: Annual training may check the…
-
🩺 Time to Talk TAT: Why Turnaround Time Should Be a KPI in Your Revenue Cycle
What Is Turnaround Time — and Why Does It Matter? Turnaround time (TAT) refers to the time it takes for a task or process in the revenue cycle to be completed from start to finish. Whether it’s submitting a claim, receiving a payment, responding to a denial, or obtaining prior authorization — the speed of…
-
The $500,000 Lesson: Why Every Revenue Cycle Team Must Document Like Lawyers
How Clear Notes in EHRs Save Revenue, Reduce Call Volume, and Win Appeal “A hospital lost $497,000 because a front desk note simply said ‘insurance verified’ instead of including the verification number. The judge called it ‘insufficient evidence’ – and that’s becoming the rule, not the exception.”* Why Your EHR Notes Are Now Legal &…
-
Front Desk Staff: Your Secret Weapon Against Claim Denials (2025 Edition)
How to Transform Patient Access Teams Into Your First Line of Defense The $87,000 Front Desk Mistake “A busy orthopedic clinic lost $87,000 in one quarter because front desk staff weren’t verifying Medicare Advantage plan changes at check-in. Every single claim was denied for eligibility – and all were preventable.” Your front desk staff handle…