Stabilize Your Revenue Cycle During Staff Turnover, Vendor Swaps, or EHR Transitions

Don’t let staffing gaps or system changes stall your cash flow. The Shift Shield™ delivers expert interim support, SOP creation, and denial cleanup to keep your operations running smoothly—no matter what’s changing behind the scenes.

⚠ The Reality for Most Clinics

Revenue cycle chaos always strikes during transitions:

  • A key biller quits—and your workflows walk out the door
  • EHR switchovers trigger claim errors and sudden denials
  • Billing vendors are onboarded late or inconsistently
  • Staff are untrained on new payer rules or compliance policies
  • Documentation is missing—and audits loom

Without rapid intervention, these moments become high-risk events: lost revenue, missed deadlines, failed audits, and burned-out teams.

✅ When to Choose The Shift Shield™

The Shift Shield™ is right for you if:

  • You need expert support now—without a long-term contract
  • You’ve just lost a billing lead or key revenue cycle team member
  • You’re switching vendors or implementing a new EHR
  • Your denials and aging A/R are piling up
  • You’re being audited in the middle of a transition

The Cost of Not Acting

⚠ A/R stagnates and never fully recovers
⚠ Denials spike and appeal windows close
⚠ Compliance gaps multiply without SOPs
⚠ Onboarding delays drain team capacity ⚠ Knowledge loss worsens with every day that passes

🛡 Meet The Shift Shield™

The Shift Shield™ is Thrive’s rapid-response RCM stabilization service.
We embed directly into your operations to fill staff gaps, triage denials, and document workflows—so you stay cash-flow positive and audit-ready even in your most volatile transitions.

This isn’t just “help.” It’s hands-on leadership + real work + real-time coaching, all in one solution.

How It Helps Leaders

🔍 Fill Staff Gaps – Immediate coverage for billing, denial management, and workflows
📋 Document as You Go – SOPs and quick-start guides so knowledge doesn’t walk out the door
📈 Stabilize Revenue – Triage denials, recover claims, and prevent A/R pileups
🧑‍🏫 Train While Covering – Shadow your staff and coach them while doing the work ourselves
🛡 Stay Audit-Ready – Ensure compliance even in the middle of transitions

What’s Included

Shift Shield™ Lite– $995 One-Time

Best for micro-teams or short-term needs.

✅ Prioritized guidance for workflow gaps

✅ Up to 10 hours of expert coverage (Slack, Email, or Zoom)

✅ Interim billing or denial support

✅ Mini-SOPs to document urgent processes

Shift Shield™ Pro Engagement – $2,250 Flat Fee

Best for major transitions—staffing loss, EHR shifts, vendor changes.

  • ✅ Full 30-day RCM stabilization
  • ✅ Denial triage and aged A/R recovery
  • ✅ Custom SOPs for critical workflows
  • ✅ Onboarding prep for new staff or vendors
  • ✅ Embedded collaboration (Slack, Email, Zoom)
  • ✅ Shadow-style coaching while covering tasks live

💬 Real-World Results

  • Claims processed without delay—even with no internal biller
  • Denials cleaned up before they aged out
  • Staff shadowed and trained in real-time
  • SOPs created during the engagement (not after)
  • Audits passed, despite team gaps

Testimonials, as authentic endorsements from satisfied customers, serve as potent social proof, significantly inspiring trust in potential consumers.

Customer Name

Customer Title

Seamless Coverage. Zero Gaps. Full Confidence.

The Shift Shield™ gives you immediate, expert coverage so you can stabilize operations, prevent lost revenue, and maintain compliance while you find your footing.

🛠 Pro Engagement
$2,250

A 30-day intensive service delivering full stabilization, targeted denial cleanup, and custom SOP creation for long-term revenue cycle success.

30 days stabilization, denial cleanup, SOPs, onboarding prep

🧩 Lite

$995

Provides 10 hours of expert interim support paired with mini-SOPs to quickly stabilize workflows and keep operations on track.

Zero-Risk Guarantee

If your Shift Shield™ engagement doesn’t stabilize your revenue cycle and deliver at least two clear improvements in workflows or documentation, we’ll credit your investment toward Navigator Shield™ or another Thrive service.

FAQ

We typically onboard within 1–2 business days.

Yes—we adapt to your systems and document workflows as we go.

No—Shift Shield™ is a one-time engagement, either 10 hours or 30 days.

Yes—we coach your interim or permanent staff while providing coverage.