Thrive Revenue Cycle

RCM KPI Dashboard Service

💲 Price: $2,800 (One-time)
Add-on: Ongoing Dashboard Maintenance – $150/month

Overview

In today’s healthcare landscape, practices can’t afford to fly blind. Thrive’s RCM KPI Dashboard Service gives you visibility into the most important performance metrics—AR days, clean claim rate, denial trends, net collection rate, and more—all visualized in an intuitive, actionable format.

This service is ideal for:

  • Clinics lacking centralized RCM reporting
  • Executives or billing leads overwhelmed by spreadsheets
  • Practices preparing for growth, transitions, or payer audits
  • Any group seeking to improve performance tracking and accountability

What’s Included

  • One (1) virtual strategy session to define key RCM goals
  • Configuration of a custom visual dashboard using your data (Google Looker Studio, Power BI, or Excel-based, depending on system)
  • Up to 15 metrics, tailored to your workflow:
    • Days in AR
    • % of AR >90 Days
    • Clean Claim Rate
    • First Pass Resolution Rate
    • Denial Rate & Categories
    • Net Collection Rate
    • Patient Pay Conversion
    • Charge Lag Time
    • Top 5 Payer Analysis
  • Practice-specific filters (by provider, payer, location, etc.)
  • Visuals include bar graphs, heatmaps, trendlines, and pie charts
  • Walkthrough tutorial video or live review
  • Delivery within 10 business days

Deliverables

  • Custom KPI dashboard with up to 15 key metrics
  • Live access link or shareable dashboard format
  • PDF snapshot version for presentations
  • Implementation tutorial
  • Optional ongoing updates & support add-on

How It Works

  1. You complete a quick intake form and share a data sample or source connection.
  2. Thrive configures the dashboard to align with your goals and data points.
  3. You receive a walkthrough and final export files (if needed).
  4. Optional: Add monthly support for continuous updates and refinement.

ROI & Benefits

  • See performance metrics at a glance
  • Identify revenue leakage and delay points
  • Empower your team with real-time insights
  • Align executive and billing team on performance goals
  • Make smarter staffing and resource decisions

Compliance Note

All dashboards are built using HIPAA-compliant tools and processes. No PHI is required. Thrive operates under a Business Associate Agreement (BAA).

Visualize My KPIs