Front-End Process Audit

💲 Price: $1,800 (one-time)

Overview

The front end of the revenue cycle is where denials start – and where they can be stopped. Thrive’s Front-End Process Audit helps you identify breakdowns in registration, insurance verification, authorizations, and documentation collection that result in preventable claim rejections, delays, or lost revenue.

What’s Included

• End-to-end review of your intake and scheduling workflows
• Assessment of eligibility verification, authorization, and coverage mapping
• Analysis of documentation and patient data capture accuracy
• Identification of common errors that lead to denials or payment holds
• Summary of quick wins and structural process improvements

How It Works

1. After checkout, we schedule a discovery call and provide a secure intake form.
2. You share screenshots, workflows, scripts, and logs from your front-desk/PM system.
3. Thrive conducts a systems and workflow review, pinpointing weak links in data capture and pre-claim readiness.
4. We deliver a concise, actionable audit report with training recommendations, SOP gaps, and denial risk alerts.

ROI & Benefits

• Reduce front-end errors that lead to costly downstream denials
• Train staff on clean intake procedures that accelerate payments
• Improve clean claim rates and shorten days-in-AR
• Save staff time and reduce rework from incomplete or incorrect data

Timeline & Delivery

• Turnaround: 7–12 business days
• Delivery: PDF report + optional 30-min call
• Staff coaching available as add-on

Compliance Note

This audit helps ensure your front-end procedures align with payer requirements and HIPAA data intake rules. All reviews are conducted securely and under BAA terms.