Thrive Revenue Cycle

On-Demand Staff Microtraining

💲 Price: $1,000 per department (One-time)
Additional sessions or customization available as add-ons.

Overview

Your team doesn’t need a week-long seminar—they need focused, actionable training they can apply today. Thrive’s On-Demand Staff Microtraining delivers just that: virtual, role-specific sessions packed with best practices, common denial triggers, and workflow boosters tailored to your practice.

Ideal for front-desk staff, billing clerks, coders, and clinical team members who contribute to the revenue cycle—and who need to stay sharp without disrupting daily operations.

What’s Included

  • One 90-minute virtual training session for your selected department (billing, coding, front desk, or clinical)
  • Session delivered via HIPAA-compliant Zoom
  • Customized content based on your specialty and payer mix
  • Real-life examples from your own denials, if submitted in advance
  • Quick-reference slides and downloadable checklist
  • Live Q&A and role-based coaching
  • Session recording (optional)

Sample Modules:

  • Front Desk: Eligibility verification, patient data accuracy, financial policy communication
  • Billing: Common claim errors, resubmission tips, modifiers & charge posting practices
  • Coding: Diagnosis-to-procedure linkage, documentation sufficiency, E/M pitfalls
  • Clinical: Progress note documentation, coding cues, audit defense readiness

How It Works

  1. After purchase, you’ll complete a brief intake form identifying the department, payer challenges, and common issues.
  2. Thrive will schedule the session and tailor the content accordingly.
  3. Your team joins via Zoom at a time that works for your schedule.
  4. After the session, you receive slides, tools, and a follow-up resource list.

ROI & Benefits

  • Immediate reduction in documentation and eligibility-related denials
  • Increased clean claim rate and team accuracy
  • Staff feels supported and confident in their workflows
  • Enables consistent onboarding and retraining processes
  • ROI seen in reduced rework, faster claim turnaround, and better staff morale

Timeline & Delivery

  • Session scheduled within 7–10 business days
  • 90-minute Zoom training + tools delivered post-session
  • Recording provided if requested

Compliance Note

Training sessions and documents are HIPAA-compliant and focus on revenue cycle best practices. No PHI is shared during the session unless previously de-identified by client.

Book Your Team Training