Thrive Revenue Cycle

EHR / Workflow Optimization Review

💲 Price: $3,000 (One-time)

Is your EHR working for you—or against you? Many practices lose revenue to incorrect charge capture, broken eligibility workflows, or inefficient documentation flows within their electronic health record (EHR) or practice management (PM) system.

Thrive’s EHR / Workflow Optimization Review provides a tailored system audit to uncover where processes break down, why errors occur, and how to fix them for lasting improvements.

Ideal for practices transitioning platforms, experiencing staff turnover, or noticing frequent eligibility, coding, or posting issues.

What’s Included

  • Comprehensive review of EHR/PM workflows (Epic, Athena, ECW, Cerner, Meditech, etc.)
  • Audit of:
    • Charge capture processes
    • Eligibility verification flows
    • Task queues and claim generation timelines
    • Documentation and modifier workflows
    • Posting and reconciliation practices
  • Review of denied claims tied to system setup (e.g., code mapping, service linking)
  • Final Workflow Optimization Report with step-by-step recommendations
  • Optional process map or SOP draft included (1 workflow)

How It Works

  1. After purchase, you’ll complete a secure onboarding intake and share screenshots, reports, and system access (view-only).
  2. Thrive analyzes your workflows over 5–7 days, evaluating real claim examples.
  3. We deliver a report identifying revenue-impacting issues, bottlenecks, and automation opportunities.
  4. Option to book a follow-up call for staff Q&A or implementation coaching.

ROI & Benefits

  • Reduce preventable denials at the source
  • Accelerate claim-to-payment time
  • Improve clean-claim rate and staff efficiency
  • Enhance coordination between front-desk, clinical, and billing teams
  • Identify features in your system that you may be underusing (e.g., real-time eligibility)

Timeline & Delivery

  • Audit completion: 7–10 business days
  • Delivery: PDF Workflow Optimization Report
  • Optional 30-minute implementation call

Compliance Note

We use HIPAA-compliant access (BAA signed) and never store PHI on our systems. Read-only EHR access is deactivated after the engagement.

Optimize My Workflow