💲 Price: $1,500 one-time
Covers setup, data mapping, and 1 customized heatmap. Quarterly refresh option available

Overview

The Denial Pattern Heatmap is a one-time analytics product designed to help practices visualize denial root causes and high-frequency problem areas across payers, codes, providers, and workflows. Using your raw denial data, Thrive builds a custom heatmap that highlights where denials cluster—and what to fix first.

Perfect for:

• Practices managing high denial volumes
• Clinics launching denial reduction initiatives
• Groups without in-house data visualization capabilities
• Teams seeking quick wins from complex billing data

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What’s Included

• Denial data ingestion and mapping (no PHI required)
• Custom heatmap visualizing denial frequency by:
  • Payer
  • CPT/Rev Code
  • Denial Reason Code
  • Place of Service or Provider
• Visual overlays for aging or financial impact (if data available)
• 30-minute data review session to walk through findings
• PDF + image export of the heatmap for internal use
• Optional add-on: updated quarterly refresh ($300/refresh)

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Deliverables

• One PDF heatmap of denial clustering and financial impact
• 30-minute expert review session with insights and Q&A
• Data dictionary (optional) if payer-specific codes require decoding
• Image export for internal training, reporting, or slides

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How It Works

1. You securely upload your denial data (de-identified Excel or CSV)
2. Thrive processes and maps the data for heatmap generation
3. You receive a final report + live review call
4. Use visuals to prioritize workflows, trainings, and payer outreach

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ROI & Benefits

• Identify 3–5 most urgent denial trends in minutes
• Save hours of manual report parsing
• Improve team focus and training efforts
• Track financial impact by denial category
• Make smarter decisions, faster—with visuals that speak

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Compliance Note

This is a no-PHI product. All data is mapped using payer codes and claim metadata. BAA is not required unless PHI is included, which is discouraged.

Denial Pattern Heatmap – Quarterly Refresh

💲 Price: $300 / refresh
Available as an add-on to initial Heatmap setup. Includes updated visual, new trend insights, and a 15-minute review session

Overview

The Quarterly Refresh option is perfect for practices that have already implemented the initial Denial Pattern Heatmap and want to stay ahead of denial shifts without reinventing the wheel.

By leveraging existing setup and mappings, this lightweight update delivers current denial trend visuals and micro-insights with minimal time commitment.

Ideal for:

• Clinics that experience high monthly claim volume
• Practices with seasonal or payer-shifted denial patterns
• Revenue cycle teams who present quarterly to leadership
• Groups focused on continual process improvement

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What’s Included

• Updated heatmap visualization using your most recent quarter’s denial data
• Visual overlays showing trend changes (↑ increase / ↓ decrease) from prior quarter
• Top 3 evolving denial patterns identified with brief explanation
• New “priority focus” callout box
• 15-minute walkthrough call with a Thrive analyst
• Optional slide-ready export version with talking points

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Deliverables

• Refreshed PDF + image file of denial heatmap
• Highlighted trend changes and emerging risks
• One 15-minute review call
• Optional executive summary for leadership (add-on)

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How It Works

1. Submit updated de-identified denial data (Excel or CSV)
2. Thrive re-renders the heatmap and highlights changes
3. You receive a report, insights, and a brief consult
4. Use to guide quarterly planning, payer outreach, and staff education

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ROI & Benefits

• Stay proactive against shifting denial patterns
• Identify seasonal or payer-specific issues early
• Maintain leadership visibility with minimal effort
• Use as internal KPI tracking between quarterly audits

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Compliance Note

This is a no-PHI product. We recommend using only metadata and standard payer codes. BAA only required if PHI is submitted, though discouraged.