Turn patient balances into predictable revenue.

Stop Chasing Payments. Start Collecting Predictably.

The Payment Shield™ equips your team with the tools, workflows, and training to collect more patient revenue—without damaging patient relationships.

Uncollected patient balances are a growing threat to practice cash flow. Whether it’s due to unclear estimates, inconsistent follow-up, or lack of a clear process, the result is the same: lost revenue.

The Payment Shield™ gives your team a ready-to-use Patient Collections Toolkit that standardizes your process from pre-service estimates to final payment, improving recovery rates and reducing write-offs.


The Problem We Solve

  • Inconsistent patient estimates leading to surprise bills
  • Manual follow-up that delays payment
  • No clear scripts or workflow for staff collections
  • Rising patient A/R days and write-offs
  • Staff discomfort with financial conversations

Our Solution: The Payment Shield™ Toolkit

A plug-and-play patient collections system built for healthcare teams:

  • 📋 Patient Estimate Templates — Easy-to-complete forms for upfront transparency
  • 🛠 Collections Workflow Map — Step-by-step instructions from pre-service to final bill
  • 💬 Staff Script Library — Clear, empathetic language for payment conversations
  • 📊 Tracking Dashboard — Monitor balances, payment plans, and overdue accounts
  • 📄 Payment Plan Agreement Template — Pre-approved form for compliant payment arrangements
  • 🧠 Staff Training Session — Build confidence in collections without damaging patient trust

Why It Works

Standardizes Processes — Everyone follows the same proven steps
Improves Patient Experience — Clear, upfront conversations reduce disputes
Accelerates Cash Flow — More balances paid in fewer days
Reduces Write-Offs — Fewer accounts sent to collections agencies


Who It’s For

  • Clinics with high patient A/R
  • Practices adding or expanding payment plan options
  • Teams uncomfortable with asking for payment
  • Organizations seeking predictable patient revenue

Pricing & Options

  • One-Time Toolkit — $425
  • Toolkit + Training Session — $599 (Recommended)

Upsell Opportunities

  • ⚙️ The Performance Shield™ — Full RCM workflow optimization
  • 🚀 The Growth Shield™ — Long-term oversight & revenue growth strategy